Booking Cancellation / Refund Policy
We want to make sure you're comfortable with your booking decisions, so here's our cancellation and refund policy explained in simple terms.
Cancellation:
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You can cancel your booking within 48 hours of making it, and you don't have to tell us why.
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Refunds:
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If you cancel within that 48-hour window, you'll get your money back. However, there's a small processing fee of 2.9% plus $0.30 that we have to deduct.
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How to Cancel:
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Just send us an email at internalenergies@gmail.com to let us know you want to cancel. We'll take care of the rest.
When You'll Get Your Refund:
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Once we get your cancellation request, we'll process your refund within 1-2 business days. We'll send the money back to you using the same payment method you used for the booking.
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Questions?
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If you have any questions about our refund policy, feel free to reach out to us at internalenergist@gmail.com. We're here to help!